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Australian ICT · Telstra Partner

Technology that quietly earns its keep.

Cloud, security, communications and your Telstra services — planned, run and answered for by one Australian team.

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Our Services

Telstra Partner

Telstra's network. A partner who answers.

Mobile fleets, business internet and Teams calling on Australia’s largest network — with a named local contact who knows your account.
Explore Telstra services

End to end

One partner for the whole estate.

We scope, deploy, manage and measure it all — so you can stop being your own IT department.

See recent work
Years advising Australian business
0 +
Businesses supported nationwide
450 +
Critical response, Australian desk
15 min
Contact for all of it
1
Essential Eight maturity, independently validated
ML3

Services

What we run for you

Eight disciplines, one contract, one team answerable for the result. Take one or take the set.

Cloud & managed IT

Microsoft 365, Azure and the daily running of your systems — monitored, patched and reported monthly.

Cyber security

Layered protection for people, data and devices — tested on schedule, not on faith.

Unified communications

Voice, video and messaging in one system that works the same everywhere your people are.

Enterprise mobility

Devices, plans and management for a workforce that doesn’t sit still — secure on any network.

Backup & recovery

Backups that restore, tested on schedule — with recovery objectives in writing before you need them.

IT consulting

Independent advice on strategy, architecture and vendor selection — priced in the open.

AI solutions

Claude deployed as a governed capability: readiness assessment, secure foundations, rollout and managed AI operations.

Infrastructure & network design

In-building coverage, Wi-Fi deployments, switching & LAN, and critical power — surveyed, built and documented.

Telstra Partner

Telstra for business, with a partner who answers

The coverage of Australia’s largest network, delivered with the care of a local team. We scope, provision and manage your Telstra services end to end.

1

A named contact who knows your account

Plan changes, faults and questions handled by someone you know by name — answered in minutes.

2

Plans that fit, reviewed quarterly

Mobile and data fleets right-sized every quarter, so you only ever pay for what you use.

3

Connected through anything

Business internet designed per site, with 5G backup that keeps you trading no matter what.

4

One clear bill, checked line by line

Every invoice reviewed before it reaches you, with Teams calling and services consolidated in one place.

Review your Telstra account

Bring a recent bill — most reviews find savings.

Who we are

Independent advice, delivered end to end

For more than two decades we’ve planned, deployed and managed technology for Australian organisations. We hold no vendor quota and take no commissions — the recommendation you get is the one we’d take ourselves.

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Independent ICT advice

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One point of contact

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Australia-wide coverage

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Outcomes in writing

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Essential Eight Maturity Level 3 validated

More about us

How we work

Three steps, no surprises

01

Understand

We start with your business, not your server room: goals, constraints, and what the outcome is worth.

02

Design & deploy

A scoped, fixed plan delivered with minimal disruption — evenings and weekends when it matters.

03

Run & measure

Ongoing management with the numbers reported monthly. Improvement is scheduled, not accidental.

The team

Specialists you'll know by name

Michael Harris

Managing Director

Sarah Bennett

Client Engagement Lead

Dennis Wilson

Cloud Solutions Architect

Alina Khan

Cyber Security Specialist

Recent work

Delivered, measured, kept

Cloud · Migration

National retailer, 1,400 seats to Azure

Cutover completed across one weekend; zero trading hours lost.

Collaboration · Voice

Statewide voice rollout, 63 sites

One calling platform for every clinic and depot, cut in site by site.

Security · Compliance

Healthcare security uplift to ISO 27001

Certification audit passed at the first attempt.

“They reshaped how we use technology, and the savings paid for the engagement inside a year.”

Alex Romero — Operations Manager, national logistics group

“The cloud migration was on time, on budget and invisible to our staff. They took the time to understand the business first.”

Priya Sharma — CFO, professional services firm
“One point of contact for everything ICT has made our lives easier. Response times are exactly what the contract says.”
James O’Connor — IT Manager, healthcare provider
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Questions

Asked often, answered straight

Something else on your mind? Ask us directly — a person answers.

Yes. As a Telstra partner we review, provision and manage business mobile, internet and calling services on your behalf — one contact for plan changes, faults and billing questions, and a right-sizing review every quarter.
Yes. As a Telstra partner we review, provision and manage business mobile, internet and calling services on your behalf — one contact for plan changes, faults and billing questions, and a right-sizing review every quarter.
Yes. We run a structured transition that documents, audits and stabilises your environment before progressively improving it. Most handovers are invisible to end users.
Critical incidents are picked up within minutes by our Australian service desk, with on-site engineers dispatched under your agreed SLA. Response and resolution times are reported to you monthly.

Insights

Latest thinking

September 12, 2026

Tackling app modernisation challenges in Australia

September 12, 2026

Getting started with digital transformation

September 12, 2026

How Australian Businesses Can Turn AI Into Real Business Value

Contact

Start a conversation.

Tell us what technology costs you today — we’ll tell you what it should. No obligation, no jargon, and the first review is on us.

Call us

Mon–Fri, 8:00–17:00 AEST

1300 000 ICT

Email us

We reply within one business day

info@intouchictsoltions.com.au

Book a review

30 minutes, your numbers, our advice
Book Now

Visit us

Greenwood Business Park

LG, Building 1/301 Burwood Hwy
Burwood VIC 3125

Get in Touch

Call us

Mon–Fri, 8:00–17:00 AEST
1300 000 ICT

Email us

We reply within one business day
info@intouchictsoltions.com.au

Address

Greenwood Business Park, LG, Building 1/301 Burwood Hwy BURWOOD VIC 3125